[Vol-users] diagnose problematic ram dump?

I have a Win7SP1x64 image with the following issues: imageinfo never completes (this is as far as it gets) Determining profile based on KDBG search... Suggested Profile(s) : Win2008R2SP0x64, Win7SP1x64, Win7SP0x64, Win2008R2SP1x64 AS Layer1 : AMD64PagedMemory (Kernel AS) AS Layer2 : FileAddressSpace (/data/8564/8564.raw) PAE type : No PAE DTB : 0x187000L pslist shows no processes netscan shows no connections. I am using Volatility 2.3.1 on linux, but I have tried the standalone windows exe with the same results. Image was collected with winpmem 1.4.1, and I watched the capture. I did not see any errors and it seemed to take about the right amount of time. What would be my next steps to troubleshoot?